Complaints

Attestor Limited (the “Firm”) has established a written procedure on the handling of customer complaints. All complaints should, in the first instance, be directed in writing to the Compliance Officer of the Firm, details are as follows:

• Name: Harshil Patel
• Contact Address: 7 Seymour Street, London, W1H 7JW
• Contact Email: Harshil.patel@attestor.com

The Firm endeavours to resolve complaints as quickly as possible by way of a written response. In the event a final response by the Firm is provided and you remain dissatisfied, you may be able to refer your compliant to the Financial Ombudsman Service. Details are as follows:

• Postal Address: The Financial Ombudsman Service, Exchange Tower, London. E14 9SR.
• Contact Email: complaint.info@financial-ombudsman.org.uk
• Free Phone: 0800 023 4567
• Outside of the UK: +44 20 7964 0500
• Alternatively you can refer your complaint to the Financial Ombudsman Service through their website: https://complaintsubmission.financial-ombudsman.org.uk